We are all interconnected. We cannot get what we need without interaction, whether that need is physical (such as buying groceries) or the emotional need to belong. Research has consistently shown that having high quality social relationships is the single largest factor impacting our happiness. The quality of our relationships are determined by our ability to communicate effectively and openly. In fact, we cannot build relationships at all without communicating. Improving our interpersonal communication amplifies our effectiveness in every area of life. It makes us better partners, parents, friends, leaders, employees and neighbours.
We have access to vast amounts of information and training courses that can help us to communicate better. Learning more about interpersonal communication is helpful, but equally important is to learn about ourselves and the people we interact with. When we speak, the meaning we try to express is filtered through our own knowledge and experiences but the person listening is filtering our words through their knowledge and experiences. The listener can interpret our words with an entirely different meaning than we intended. Our ability to communicate effectively is not just determined by what we know about communication, but by what we know about people (including ourselves!).
In this podcast we’ll discuss the techniques that help us to communicate more effectively, but we’ll also delve into areas such as psychology, biology, neuroscience and emotional intelligence that explain how our fears, beliefs and biases impact interpersonal communication. It’s our fears, beliefs and biases that cause misunderstandings that undermine relationships: they make us defensive in arguments; make us think we’re right when we’re wrong and make us treat people differently without realising. If we want to communicate more effectively we cannot rely on communication techniques alone. We need to shine a light on our perceptions of other people and ourselves. The best way to understand ourselves and others are to have honest conversations that lean into the discomfort of evaluating our unconscious beliefs.
Join us, Mark and Divan, as we host wide-ranging conversations that intrigue, inform and inspire us. These conversations will deepen our understanding of interpersonal communication and broaden our perspectives on the human stuff that gets in the way. We hope these conversations will help you to build stronger, more authentic connections at work and at home.